Privacy policy
How DataCluster Advisory collects, uses, and retains personal data.
Data controller
DataCluster Advisory is the data controller for personal data submitted through this website. Contact: hello@datacluster-core.digital, 3 St Dunstans Street, Waterside, KA3 7NN, United Kingdom. Phone: 070 1793 1588.
Data we collect
- Contact form submissions: name, email, optional consultation interest, optional scope notes, and message content
- Technical logs: IP address, browser type, and pages visited when analytics cookies are accepted
- Email and phone correspondence related to enquiries and engagements
Purposes
We process personal data to respond to enquiries, deliver consulting engagements, improve the website when analytics are enabled, and meet legal obligations such as accounting records.
Legal bases
Depending on the activity, we rely on legitimate interests (responding to business enquiries), contract performance (delivering paid work), and consent (non-essential cookies).
Retention
Enquiry messages are retained for up to twenty-four months unless they become part of an engagement file. Engagement records are kept for up to seven years for accounting and professional reference. Analytics data, when enabled, is retained according to the analytics provider’s settings, typically thirteen months or less.
Your rights
Under United Kingdom GDPR you may request access, correction, erasure, restriction, or portability of your personal data, and you may object to certain processing. You may also lodge a complaint with the Information Commissioner’s Office (ICO).
International transfers
If a provider stores data outside the United Kingdom, we use appropriate safeguards such as UK adequacy regulations or standard contractual clauses where required.
Sharing
We do not sell personal data. We may share data with hosting, email, or analytics providers acting as processors, or when required by law.
More information
Cookie use is described in our cookie policy.